Where to Find Peloton Model Number?

If you own a Peloton exercise bike or treadmill, you may occasionally need to find the model number for various purposes, such as warranty registration, troubleshooting, or ordering replacement parts.

The Peloton model number is a unique identifier that helps Peloton and customer support identifies the specific product you own. In this guide, we’ll walk you through the various Peloton products, where to find their model numbers, and how to make the most of this essential information.

Peloton Exercise Bikes: Model Number Location

Peloton offers several models of exercise bikes, each designed to provide an immersive and engaging workout experience. To find the model number of your Peloton exercise bike, you can follow these steps:

  1. Look on the Back of the Bike: On most Peloton exercise bikes, you can find the model number on a white sticker located on the back of the bike’s frame. The sticker will have the model number printed along with other product information.
  2. Check the Base of the Frame: Alternatively, the model number may also be engraved or printed on the base of the bike’s frame near the front or rear stabilizer.
  3. Locate the Serial Number: In some cases, the model number may be part of the serial number. The serial number is usually located on the same sticker as the model number, and it uniquely identifies your specific bike.

Different Peloton Exercise Bike Models

Peloton has released various models of exercise bikes over the years, each offering different features and functionalities. Some popular Peloton exercise bike models include:

  1. Peloton Bike: The original Peloton Bike, is known for its immersive classes and powerful performance.
  2. Peloton Bike+: The upgraded version of the original bike, featuring a rotating screen, enhanced sound, and an auto-follow resistance system.
  3. Peloton Bike Bootcamp: A bike model designed specifically for users who enjoy both cycling and bootcamp-style workouts.
  4. Peloton Bike Basics: A more budget-friendly option that offers the core features of the Peloton Bike.

Peloton Treadmills: Model Number Location

For Peloton treadmills, locating the model number is a straightforward process. You can typically find the model number in the following locations:

  1. Look on the Front Frame: Check the front frame of the treadmill, usually on the base, for a white sticker with the model number.
  2. Consult the User Manual: If you have the user manual that came with your Peloton treadmill, it will also contain the model number.
  3. Visit the Peloton Website: If you registered your treadmill on the Peloton website, you can find the model number in your account settings.

Different Peloton Treadmill Models

As with the exercise bikes, Peloton has introduced multiple treadmill models to cater to different fitness needs. Some of the popular Peloton treadmill models include:

  1. Peloton Tread: The original Peloton treadmill, is known for its sleek design and interactive classes.
  2. Peloton Tread+: The upgraded version of the original treadmill, featuring a larger screen and more robust performance.
  3. Peloton Tread Connect: A newer model with a streamlined design and advanced connectivity features.

Why Is the Model Number Important?

The model number is essential for several reasons:

  1. Warranty and Service: When registering your Peloton product for warranty purposes, you’ll need to provide the model number. Additionally, if you encounter any issues with your product and require service or support, customer support may ask for the model number to assist you efficiently.
  2. Ordering Replacement Parts: If you need to order replacement parts for your Peloton bike or treadmill, having the correct model number ensures you get the right parts that are compatible with your specific model.
  3. Software and Firmware Updates: Knowing the model number can help ensure you receive the appropriate software and firmware updates tailored to your product.

How to Register Your Peloton Product for Warranty

Registering your Peloton product for warranty is a crucial step to protect your investment and ensure you receive the necessary support from Peloton. The registration process is relatively straightforward:

  1. Gather Your Information: Before you start the registration process, ensure you have all the necessary information, including the model number, serial number, and purchase date.
  2. Visit the Peloton Website: Go to the official Peloton website and navigate to the warranty registration page.
  3. Enter Your Details: Provide your personal information, such as name, address, and contact details.
  4. Product Information: Enter the model number and serial number of your Peloton bike or treadmill.
  5. Submit the Form: Double-check all the details you’ve provided and submit the registration form.

Troubleshooting with the Model Number

If you encounter any issues with your Peloton exercise bike or treadmill, the model number can be a valuable piece of information for troubleshooting. Whether you’re experiencing technical glitches, connectivity problems, or performance issues, providing the model number to Peloton customer support can help them diagnose the problem more accurately and provide you with tailored solutions.

Ordering Replacement Parts and Accessories

Over time, certain components of your Peloton product may experience wear and tear and require replacement. Whether it’s a pedal, handlebar grip, or a console, having the correct model number ensures you order the right parts that fit your specific bike or treadmill. You can easily order replacement parts and accessories from the official Peloton website or through authorized Peloton dealers.

Software and Firmware Updates

Peloton regularly releases software and firmware updates to improve performance, add new features, and enhance the overall user experience. Having the correct model number ensures you receive the appropriate updates tailored to your specific product. These updates often include new workout classes, performance enhancements, and bug fixes.

Using the Model Number for Upgrades

If you’re a Peloton Bike owner and considering an upgrade to the Peloton Bike+, the model number will help you determine if your current bike is eligible for trade-in or upgrade offers. Additionally, knowing your model number can assist you in comparing the features and benefits of different models to make an informed decision when upgrading your Peloton equipment.


Where can I find the model number of my Peloton exercise bike or treadmill?

The model number of your Peloton exercise bike is usually located on a white sticker on the back of the bike’s frame or engraved on the base of the frame. For Peloton treadmills, you can find the model number on a white sticker on the front frame or in the user manual.

Can I use the serial number as the model number for my Peloton product?

While the serial number is also important for identification purposes, it is not the same as the model number. The model number is specific to the type and version of the product, while the serial number uniquely identifies your individual bike or treadmill.

How do I use the model number for warranty registration?

When registering your Peloton product for warranty, you will need to provide the model number, along with other personal information. The model number helps Peloton identify the specific product you own and allows them to provide you with the appropriate warranty coverage.

Can I order replacement parts without the model number?

While it is possible to order replacement parts without the model number, providing the correct model number ensures that you receive the right parts that are compatible with your specific bike or treadmill. It eliminates the risk of ordering parts that may not fit or work with your equipment.

I want to upgrade my Peloton exercise bike. Can I use the model number to determine eligibility for an upgrade?

Yes, knowing your current Peloton exercise bike model number can help you determine eligibility for upgrade offers or trade-in options when considering an upgrade to a newer model, such as the Peloton Bike+. Peloton may have specific upgrade programs based on the model you currently own.

Final Thoughts

The model number is a critical piece of information for any Peloton owner. Whether you need to register your product for warranty, troubleshoot technical issues, order replacement parts, or consider an upgrade, having the correct model number ensures a smooth and efficient process. By following the steps outlined in this guide, you can easily locate your Peloton exercise bike or treadmill’s model number and make the most of this valuable information.

Remember to keep your model number handy, as it will serve as your key to unlocking the full potential of your Peloton fitness equipment.

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